Cash on delivery all over Bangladesh • Free consultation with our vet team • Call 01712-823198

Refund & Return Policy

If you receive a damaged, expired or wrong product, please contact us within 48 hours of delivery with photos of the product.

  • Wrong/damaged items are replaced free of charge.
  • Refunds are processed within 3–7 working days to bKash/Nagad or bank.
  • Opened medicine and fresh fish cannot be returned unless they were faulty on delivery.